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BUILDING HOURS
Monday - Friday . . . .8:00 AM - 9:00 PM Saturday & Sunday. . .8:00 AM -5:00 PM
BUSINESS OFFICE HOURS
Monday-Thursday.......8:30 AM - 8:00PM Friday .....................8:30 AM - 6:30PM Saturday & Sunday.....8:00 AM - 5:00PM
MEMBERSHIP INFORMATION
Memberships are valid for one year from the date you join (unless purchased during a membership special). Your membership expiration date will be printed on your membership card which you will receive upon registration. To protect your membership privileges, we ask that you show your membership card every time you enter the building. Members will not be admitted without their membership cards. There is a $15 charge for replacement of lost cards.
PAYMENT
Payments for membership are accepted in Annual or Monthly EFT payments. We accept cash, check, Visa, MasterCard, Discover or American Express as payment of membership and classes.
CLASS INFORMATION
All classes must be paid in full at registration. Bronx House reserves the right to cancel any class or activity. If a class is canceled before it begins, all tuition and insurance payments will be refunded in full; once a class begins, all refunds will be pro-rated. Bronx House further reserves the right to combine classes in the event of insufficient registration. Classes are subject to minimal enrollment.
MEMBER RATES APPLY TO FAMILY MEMBERS ONLY (For programs and classes)
GUEST POLICY
Members are invited to bring guests to our Fitness & Swim facilities. Guests may purchase a one-day guest pass for $10 at the reception desk. The fee for a maximum of up to six guest passes within a year (July-June) will be applied toward membership if the guest decides to join Bronx House.
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REFUND POLICY
Memberships: Memberships are not-refundable. Bronx House will extend memberships for serious illness under the following circumstances:
•Member calls in advance to inform membership privileges will not be used.
•Membership card is sent or brought in within two weeks of the start date of illness/injury along with medical note. The membership card will be held until membership is reinstated.
Membership may be frozen one time each year for a minimum of one month and a maximum of three months with a valid medical note.
Classes: If a participant drops out of a class prior to its start, a refund will be issued. No tuition refunds will be granted after the first class except for medical reasons. If there is a medical reason, the participant must provide a doctor’s note and will receive a prorated tuition refund.
All refunds are subject to a $35 administrative charge. Insurance fees are not refundable (except for program cancellations).
NEW! SPECIAL DISCOUNTS
Sibling/Parent Discount- Any family that has one child registered at the full rate will receive a 10% discount on additional siblings or a parent.
Multi-Class Discount- Register for two or more simultaneous 10-week sessions and receive a 10% discount on the second registration.
Multi-session Discount - Register for 20 weeks and receive a 10% discount. Register for 30 weeks and receive a 15% discount.
SCHOLARSHIPS AVAILABLE!
We offer a limited number of scholarships in many of our programs. Please feel free to inquire about these scholarships; when registering for a program. All information provided to us is kept confidential.
INFORMATION
For information, please call (718) 792-1800 Fax: (718) 792-6802
VISIT OUR WEBSITE www.bronxhouse.org
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